By registering a Business Account with Eklavya Analytics and Consulting, you will be asked to provide certain personal information as detailed in this document and in our Terms of Service. Our Privacy Policy is based on the following principles:
- You can access, update, or change your Personal Information at any time.
- You can opt out of the Service and request deletion of Personal Information at any time.
- We only store the Personal Information you choose to provide.
- We use the latest technologies and best practices to protect all personal information from both unauthorised physical and electronic access.
- We do not forward or transfer your Information to any third parties, other than the organisations detailed in this document, which are required to operate our services. Such organisations are bound to respect and maintain our commitments to your privacy and security.
We are absolutely committed to these principles. This document forms part of our Terms and Conditions for Business Accounts. Please read it carefully. If you have any concerns or questions relating to this document, you may send your enquiry via the Contact Us section of our Website.
Information We Collect
We collect three broad types of information:
- Information you directly provide us
- Information about your use of, and interaction with, our Website and Services
- Information collected through our platforms, applications, third parties, or other websites
Information you directly provide us can include:
- The email address and password you provide when registering a Business Account
- Profile information provided within your Business Account
- The content of any Customer Service correspondence sent to us
- Login details for other websites for which you have registered (if provided)
- Credit card or banking details (if any) you provide for payment processing
- Any other information you voluntarily share with us
Information we collect relating to your use of our Website and Services can include:
- IP address, geolocation, and data stored in cookies
- Campaign activity (e.g., requests, approvals, amendments)
- Site activity (e.g., login times, customer service requests, opt-ins to applications)
- Device information (computer, mobile, tablet, etc.)
- Transaction history, including campaign status and invoices
Information collected through third-party platforms and applications may include:
- Details stored on other websites
- Names, emails, or other details of your contacts stored on other platforms
- Any other data held by third parties that you choose to connect with us
How We Use Information
We use information relating to your activity and interaction with our Website and Services to:
- Detect and prevent fraudulent activity
- Improve and personalise your experience with us
- Maintain, operate, and improve our Website, Services, and applications
Information collected through applications, third parties, or other websites may be used to:
- Link your Business Account with online accounts you hold elsewhere
- Invite colleagues or business contacts to join the Service
- Facilitate communication with your contacts about Eklavya Analytics and Consulting
- Improve accessibility of our Website and Services
We only ever access cookies we place on your device; we never access or attempt to access cookies placed by other parties.
Accessing Your Information
You can access, update, amend, or delete your profile information at any time by logging into your Business Account. You agree to maintain the accuracy of any personally identifying information you provide.
If you have questions about accessing or managing your information, please contact us through the Contact Us page on our Website.
Disclosure to Third Parties
We will not sell, trade, or rent your information to third parties unless:
- You have expressly consented to such disclosure
- Such disclosure is permitted under the Terms and Conditions or this Privacy Policy
- We are required to do so by law
Banking or payment details (if provided) are only disclosed to relevant payment service providers for secure processing.
We may use third-party hosting providers, including those outside India, to ensure your data remains secure, backed up, and accessible. These providers are not permitted to access your data.
If you link your Business Account with another website or application, any transferred data will be outlined to you in advance, and your express consent will be required.
Security
We are committed to providing a secure environment for your data and have invested in significant technical safeguards, including:
- SSL encryption for secure data transfer
- Firewalls and intrusion prevention systems
- Restricted access protocols
While we take extensive measures, no system can guarantee complete security. By accepting this Privacy Policy, you acknowledge and accept this risk.
Closing Your Business Account
In accordance with our Terms and Conditions, an Administrator of a Business Account may close the account with 30 days’ notice. Administrators can also de-register business contacts.
If you wish to be de-registered but are not an Administrator, please contact your Account Administrator first. If that is not possible, please contact Eklavya Analytics and Consulting directly.
